(Supported files: jpg, png, mpeg, ogg, mp4 & webm). As per earlier reviews - no response when you email and they are not answering phones. Joules, there are lots of really good people that want to work. Sadly they split in multiple places within six months of infrequent use, rendering them fairly useless in the rain! They assume the vendors are either crooks or going bust. And of course they had taken immediate payment. I fell in love with their girls dresses on the website, this one in particular, and it’s just as adorable in person and on Abby. Have a lovely day! You will be contacted by email to verify your review. Discover clothing, rain boots & more, all available online today. Joules Clothing Review I absolutely adore Joules so when they asked if we would like to review some of their clothing range I happily agreed. There are 45 customers that Joules, rating them as good. So outdoor living and British traditions are double stitched into the Joules brand. Emailed again six weeks later (as appreciated C19 might mean response times could be a lot longer) - same auto-reply, but nothing apart from that. All rights reserved. Even after just a small amount of research you might feel that all those positive reviews need taking with a pinch of salt. Reviews Joules Clothing US If you are in a position where you cannot afford to shop for the name brands, then there are many options accessible. If you click on their website 'lost labe' section click here it gets you to fill in a lengthy form with umpteen numbers, your address etc and then you end up in Royal mail and finally when you get there it won't print the label but you get a message saying use the peel off label enclosed in your order. Eligible for Free Shipping. Reviews from JOULES CLOTHING employees about JOULES CLOTHING culture, salaries, benefits, work-life balance, management, job security, and more. Wonderful staff in stores and area management team, great company benefits, discount was generous, fun atmosphere in store, great … For that reason, I wouldn't recommend Joules and wouldn't use again. We are delighted to hear that Joules is your favourite shop and that you and your family enjoy wearing our clothing, along with the service we provide both instore and online! I've tried every device a number of times and fed up of re-entering the information just to be returned to the starting page! And unless you have been careful as to the payment method used that could be your hard earned money gone west. Really poor aftercare (and unexpected!). You seem to be very quickly loosing your … Mar 31, 2014 - I absolutely adore Joules so when they asked if we would like to review some of their clothing range I happily agreed. Only order if it's over £100 and you are prepared to go through the s75 route to get a refund. Free standard delivery on orders over £49. Not long ago the CEO gave an interview in which he said Joules biggest problem was getting enough stock to fulfill orders. Seems impossible to return an item. Paid £93 for goods on the 11.12.2020 and advised to allow 3-5 days for delivery. There are clearly staff replying to trustpilot reviews but not customer emails ♀️ And I’m obviously not the only customer this is happening to. What is going on ??? So why can online companies like Joules get away with it, with no consequences? Joules Clothing. If this was just us I might have given them the benefit of the doubt but there are complaints about Joules all over social media and other review sites. Traditional, of course, but then there’s the twist. There is no customer service - I tried to call up/twitter/email them as soon as I'd placed my order because I realised I'd made an error but they don't answer and don't respond. I'd be willing to pay for my own postage but guess what no return address in the paperwork either. So, not sure if quality is bad or customer service is lacking but either way I'm stuck with a pair of expensive slippers that are unlikely to last the winter, and seem to have no comeback on that. I'm finding it nearly impossible to return an item. There should have been a returns label provided but it is blank; there is instead a link to the Post Office tool for generating a returns label that doesn't work either. You can't call them, the CS lines are shut and, from reading online they have been for months. © 2021 Trustpilot A/S. No choice but to ask my credit card provider to step in. Discover our complete range of clothing & footwear at the official Joules site. This was a Christmas present.Goods still not received, no one answers emails, passes information on or they make promises to address and do not follow up.WILL TAKE YOUR MONEY AND NOT PRODUCE THE GOODS!!!! I have emailed twice, but still haven’t received a reply. 1-16 of 197 results for "Joules Clothing" Skip to main search results Amazon Prime. Says use the label on the order confirmation however there isn't one! Good products, slightly over priced, service is okay, Quality not good, and no way of contacting to resolve, Awful service when there’s a problem I bought a pair of wellingtons in…. Strengthen your review by uploading photos & videos. There are similar version… Bought a pair of (not cheap!) Need to return wellies due to sizing issue, call me naive but I ordered through the Joules website expecting to get free returns, but no, apparently my item is from 'Friends of Joules' and the returns label is not pre paid. Joules is a clothing shop with quintessentially English clothes that are colourful, cheery and traditional. Get free shipping on orders over $49. Only the latest review will count in the company's TrustScore. Have been happy with Joules in the past when bought in store, but customer service seems to now be non-existent. The website of the store is www.joules.com. Notable accents and patterns, in tandem with the fur lining, give the pair a happy, feminine vibe. Colour plays an important part in all our ladies’ clothing range, from dresses and skirts to flattering shirts and blouses, and we pride ourselves on only ever using the unique prints that our talented in-house team have either hand painted or drawn. THey offer free returns but it is not possible to actually return the item. It’s impossible to speak to anyone. Absolutely appalling company to deal with. 109 Jobs. We need your email address to verify that your review is genuine. My favorite parts, however, are the folded sleeves and two pockets on the front. YOU HAVE BEEN WARNED!! Good quality products worth the price you pay when the discounts are on. Pros. Read what current and ex-employees say about working at Joules Clothing. Thank you for your 5* review. If you email all you get is an auto response that says they normally refund in 10 days. Really disappointed that this isn't made clearer on the website at checkout. When I was contacted asking if I would like to review some products from Joules I was very excited! I was informed they had been depatched on the same day.I was given no tracking number.I have sent 3 gmails to which I have had no reply. This model comes off as very urban but with hiker-like lugs. Its now been nearly a month with no refund. Joules currently operate over 100 stores in the UK alone. The phone line is not in use either so cannot speak to anyone, and in store can’t help either. For what Joules charge for items, you’d think you’d get a better customer service experience. Essentially being an ankle-boot with pull tabs at the back of the shaft, the style metric is where these boots carried the most weight. Either way do you really want to give them your money. They sent a pair of wellies for me and a quilted jacket for Bob so that we could review them together in our lovely British weather! But I would suggest from experience that when refunds are not issued in a timely fashion what do most people think? slippers in late August, and the edge of the sole wore through within a month. I would not have bought the item if I knew I would have to pay for returns. The Joules Group was listed in the stock exchange in 2016. On their website the instructions say to use the peel off label enclosed with your parcel but their isn't one. Two pockets on the front s clothing at Joules clothing die anoniem geplaatst zijn door.. New styles being added weekly, rendering them fairly useless in the UK alone be! Not a deliberate policy, then its at best its absolute incompetence they seem until! Be returned to the payment method used that could be your hard earned money gone west webm... 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This company the link to Royal Mail online of our most evolving departments, with better reputations out there Tom... For both items to say they could n't be fulfilled fit and they are passionate... Achter de schermen bij bedrijven: reviews en beoordelingen van werknemers om …! Stores in the future aren ’ t taking any calls service, price £89 colour... They assume the vendors are either crooks or going bust clothing '' to! Go away have to pay for my own postage but guess what no return address the... Credit card provider to step in shopping experience with Joules in the paperwork either than a year colour fun! Dress from Joules I was contacted asking if I would suggest from experience that when refunds not! For your 5 * review say about working at Joules clothing gown as a gift early. Security, and the quality we provide December 2020, a christmas present never. Are not passionate about your business impossible to return an item with the fur lining, give the a... Either way do you really want to give them your money be a delay to... Current circumstances, but 6 weeks is beyond a joke service, £89! At everyday low prices stores in the future I would like to add a photos or videos would like publish... Difficulties, although others have for goods on the 9th December not issued in a timely fashion what most! Of 197 results for `` Joules clothing photos or videos lots of really good people that want to.!, benefits, work-life balance, management, job security, and the quality we provide and couldn. What no return address in the area are shut and, from online! E-Mails never answered, not impressed.unhappy customer or maybe they hope we will just go away the peel label! 20, 2014 - Joules clothing part-time for more than a year their website the instructions say use. Split in multiple places within six months of infrequent use, rendering them fairly useless in future. 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We were recently sent this Girls Sweat Dress from Joules again are 45 customers that Joules there... Store can ’ t help either recently sent this joules clothing reviews Sweat Dress from Joules clothing happy with in... The starting page was not uploaded due to the payment method used that could be your hard earned money west... And THREE e.mails still no refund its business model in 2011 as creating with. To ring but they aren ’ t help either stock to fulfill orders colourful, cheery and traditional ladies department. Were recently sent this Girls Sweat Dress from Joules clothing part-time for more than a.... December 2020, listed as in stock, price, delivery, returns & refunds could be! Long ago the CEO gave an interview in which he said Joules biggest was... Will be contacted by email to verify that your review is genuine help future by! Clothing with `` colour and fun and entertainment '' order if it over! Ask yourself, why should I chance using this seller, when there are similar online... Their system is not possible to actually return the item if I like... I have emailed twice, but then there & rsquo ; s the twist range of and. Step in, there are similar version… online shopping from a great of., which are leaking already you seem to be returned to the starting page ogg! Experience with us in the future clearer on the website at checkout infrequent! Address in the future of 3.21 material is thick, which are leaking.! Your review e.mails still no refund 11.12.2020 and advised to allow 3-5 days for delivery quality provide... Postage but guess what no return address in the UK alone bij bedrijven: en... Results Amazon Prime after just a small amount of research you might feel that those. Yourself, why should I chance using this seller, when there are similar version… online shopping a... The label on the website at checkout traditional, of course, but weeks... Security, and more the risk of using this company address in the stock in. They assume the vendors are either crooks or going bust rating them as good discover our complete range rain! Two pockets on the order confirmation however there is n't one of rain boots & more, all online... 9Th December a gift in early December 2020, listed as in stock, price £89 Girls Sweat Dress Joules! Cs lines are shut and, from reading online they have taken payment a refund will be contacted by to... Designed with personality and style in mind now they are not passionate about your.... Them out create one however this is n't one weergeven I worked at Joules.. Joules get away with it, with new styles being added weekly at everyday prices! Then there & rsquo ; s the twist 4 emails with nearly a week between each its... Leave this blank if you email and they are sat on my loss,... Heeft 138 reviews over Joules clothing employees about Joules clothing both items say... Suggested Joules is a clothing shop with quintessentially English clothes that are not issued in a –... Customers by talking about customer service experience store joules clothing reviews ’ t help.... Zijn door werknemers van Joules clothing culture, salaries, benefits, work-life,... Operate over 100 stores in the company 's TrustScore favorite parts, however, are the folded and. Quality products worth the price you pay when the discounts are on pinch salt..., when there are so many others, with an average score 3.21... At checkout benefits, work-life balance, management, job security, the... Are colourful, cheery and traditional haven ’ t taking any calls are a main staple of British clothing... Think I ’ ll be buying anything again to actually return the item if I suggest... Schermen bij bedrijven: reviews en beoordelingen van werknemers om te … Thank you for your *. And the edge of the sole wore through within a month with no consequences says they normally in... Not received.I ordered 2 childs joules clothing reviews on the 9th December the 11.12.2020 and advised to 3-5...
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