If your query is related to an easyJet holidays booking, please use our, 7 days a week: 06:00 - 00:00 (local time), Or view, amend, and check-in for your booking online. Need customer service phone # or email address for PayPal Does anybody have an phone number or email address for support for PayPal? They may not always be right, but this approach will help you address customers genuinely — and they’ll remember that. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers. As much as 46 percent users will pick it when dealing with a business.. It’s also an integral part of any multi channel customer service strategy.. It’s not that surprising, to be honest. You can call Superdry at +44 345 404 0506 phone number, write an email to customer.services@superdry.co.uk, fill out a contact form on their website www.superdry.com, or write a letter to Superdry, Unit 60 The Runnings, Cheltenham, Gloucestershire, GL51 … Email: USPS ® Customer Service Call: 1-800-ASK-USPS ® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January. I wonder why ? Find help & support articles, chat online, or schedule a call with an agent. Please use the links on this page to email a specific department. Engaging customers and satisfactorily solving problems in an email, however, can be a challenge. If you are a mail.com Premium customer, please refer our Premium Support Site to get How to email Amazon customer service. Contact Macys customer service. Please enter a valid email address Please check you have entered your email address correctly. Here are ways to contact Instagram in and you can get your account issues resolved. You can call Zoosk at toll free number, write an email, fill out a contact form on their website www.zoosk.com, or write a letter to Zoosk, Inc, 555 Mission St, San Francisco, California, 94105, United States. Our Customer Service team aims to respond within 24 hours. ma412mlvshp108_m01 ma412mlvshp108.macys.com Tue Dec 15 01:37:26 EST 2020 master Tue Sep 15 22:42:19 UTC 2020 2.261.9 Our Customer Contact Center will be closed to observe the following US Holidays: New Years Day Memorial Day Independence Day Labor Day Thanksgiving Christmas. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so … We strongly recommend you use our online FAQ, Chat to us, Call us or if you need to send documents use our Webform in order to have your question answered promptly. It is incredibly frustrating! IKEA Limited is a company registered in England with its registered office at Floor 7, 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH and … Our customer service department is receiving a large number of telephone calls and it can be difficult to reach us, including on social media. Email. We have been conned again, but VM takes the biscuit. If you prefer to contact Amazon by email, there are two addresses to which you can send mail. Online chat is available, or you can have them call you. You are looking for support. You can call Aliexpress at +8 522 215 5100 phone number, write an email to dataprotection.ae@aliexpress.com, fill out a contact form on their website www.aliexpress.com, or write a letter to Alibaba.com (Hong Kong Limited), 26/F, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, Hong Kong, Hong Kong. How to Respond to Angry Customers. Change fees and any new fare difference may apply for changes made at a later date. Customer Service Call Center. So do you have a problem with your Instagram account? team. with the outstanding service they have come to expect from mail.com. To speak with a Customer Service representative, call 020 79490107. This customer service email tip isn’t an insult. One of the challenges of working in customer service is the massive amount of emails you receive and need to be answered as soon as possible. Contact Lowes customer service. Or perhaps you won’t let your new customer service agent send a support email without approving it first. Fayefairyhair 14 December 2017 19:52 #1. For more information visit our Disruption Help Hub. Email address for DirecTV customer service. powered by in touch with our support team. Customer Care Center. Email Us. When you need to explain a difficult idea or instruction, don’t write it as if you were sharing it with a coworker. Customer Service Home. By matching a name, email address, and phone number to your Profile, we can provide a more personalized response. You can also learn more about refunds during this time or find out about airline credits. Main: (610) 834-0180 Customer Service: (888) 888-4532. See samples and templates for 15 common scenarios. Unfortunately we cannot accept attachments to emails and the response time could be up to 28 days. When you’re spending a whole day writing emails, it can be easy to forget that there is another human being on the other end, which is waiting for an answer that will solve their issue. If you have any questions, comments or concerns that you would like to share with us, please let us know. Log In Help; Sign in FAQs ; E-mail Us; Our Offices; E-mail . 1-877-534-2264. You can call Nedbank at +2 721 416 6000 phone number, write an email, fill out a contact form on their website www.nedbank.co.za, or write a letter to Nedbank Ltd, 135 Rivonia Road, Sandown, Sandton, Sandton, 2196, South Africa. You can call Macys at (212) 494-3000 phone number, write an email to customerservice@macys.com, fill out a contact form on their website www.macys.com, or write a letter to Macys.com, LLC, 680 Folsom St, San Francisco, California, 94107, United States. A representative should get in touch with you within the next 24-48 hours. Customer Service. Email Argos customer service help at this email address for the fastest reply. Info gives the impression that they're doing some great service by just spewing more data rather than provide customer-specific assistance. We understand the uncertainty many customers may be facing and so any easyJet customers who wish to change their travel plans can now transfer their flights to alternative dates and/or an alternative destination without a change fee up to 14 days before travel. CIGNA Customer Service Email. Best Sellers Prime Customer Service New Releases Find a Gift Whole Foods Today's Deals Gift Cards Books Amazon Basics Kindle Books Fashion Toys & Games Sell Coupons Computers Amazon Home Video Games #FoundItOnAmazon Home Improvement Free Shipping Automotive Beauty & Personal Care Handmade Health & Household Smart Home TV & Video Subscribe & Save Registry Disability Customer … Re: Where can I find Lenovo official email address for customer service? For store information- Press 1 For assistance with an existing purchase- Press 2 To check delivery status or reschedule delivery- Press 3 To place an order or receive expert help with our products- Press 4 For help purchasing a kitchen or if you have already purchased a kitchen and need additional assistance- Press 5 Thank you for your patience and understanding. Depending on the types of support requests you receive, below are some email templates for various types of customers you will likely come across. If you email us we may want to call you to resolve the matter quickly, so please include your contact number in your email. © 2020 1&1 Mail & Media Contact British Gas customer service. 2018-04-27, 10:59 AM I couldn't find you in the order system using the email you shouldn't have posted so my guess would be that the orders never actually got processed because they do not ship internationally; what you see on the credit cards are the credit holds which will drop in accordance with your banks Ts&Cs. It's not really acceptable for a company this size not to have a general customer services email address. Change or correct passenger names. We remain in regular contact with the authorities and will amend our procedures if and when required if guidance changes. There may be some changes to our delivery and services. If you do manage to get hold of them their response is quick but your query has to fit into one of their categories. Why are we asking you to login? Do you need to contact us or submit a claim? If you still need to call one of our Customer Service Team will be able to help you. Email is still one of the major customer service channels. We are committed to continuously improving IntervalWorld.com. Customer Support. A large portion of your customers will use it to get in touch with you. I'd like to submit a letter to customer service/complaints and I cannot find an AT&T customer service email. If your flight is cancelled, you are able to manage your disruption online by selecting “manage disruption” in Manage Bookings or on Flight Tracker. Maybe you’ve been copying and pasting the same text every day. AB12CD and AB1 2CD to no effect. I'm sorry to say that we do not have a specific customer service email address, that is correct. However if you still want to email us with a complaint, please use customer.support@easyJet.com. Find help & support articles, chat online, or schedule a call with an agent. This is essential to appearing intelligent and garnering respect when you do send an email. Trip Planning. Shopping Made Fun. Email is still one of the major customer service channels. You are looking for support. After about 20 yrs with Directv the increases are getting a little much. This waiver applies to both existing and new bookings until further notice. You may be asked for your registered email address and order number. You can call Kohls at (855) 564-5705 toll free number, write an email to customer.service@kohls.com, fill out a contact form on their website www.kohls.com, or write a letter to The Kohl’s Corporate Headquarters, N56 W17000 Ridgewood Drive, Menomonee Falls, … Contact Shein customer service. To write an email to customer services, start by writing a clear subject line so it gets noticed, like “Dog chewed my lifetime warranty Chacos, need replacement.” Then, begin with a greeting, such as “Dear customer service team” to start on a polite and professional note. mail.com. Standard terms and conditions apply to all changes. Inc. All rights reserved. If you’ve already submitted an online refund request and would like to track the status, click here. To make a submission, select from the dropdown your reason for contact and complete the relevant form. Unfortunately we cannot accept attachments to emails and the response time could be up to 28 days. Using the below online forms is the most efficient way for us to review your claim or query. For more information on how we handle your personal data please visit our privacy policy. We want to provide a rapid response to all our customers questions and all of the above options will guarantee you a quicker reply and resolution rather than if you email us. If you need an urgent response please contact our customer services team. If you’d rather write to us, please use the form below and we'll aim to get back to you within 28 days. If you don’t need an immediate answer, you can contact Amazon via their customer service email address at cs-reply@amazon.com. A large portion of your customers will use it to get in touch with you. Hotels. Add your property to Expedia . So do you have a problem with your Instagram account? Is there an AT&T customer service email address? This is the best email address for Currys customer service. Contact Kohls customer service. No customer service No credit is given if the new fare is lower. We do, however, have a Social Media team (as well as the phone and chat agents) who are around every day of the week in case you weren't aware of that. I've tagged them so one of them will hopefully respond. Don't show me this again. If you click on where it says email in blue (in the,link given above) and then pick a subject it will take you to an online form ready filled out with your email address and user ID and when you fill it in and send, the email is sent to customer services who will respond within 48 hours We are receiving a high volume of calls right now, for the latest information on flights to countries impacted by the recent quarantine list please click here. Instead, it’s about clarity and empathy. What is your email about? Contact Kohls customer service. If you’ve submitted an online refund request and would like to track the status, click here. Don't show me this again. As much as 46 percent users will pick it when dealing with a business.. It’s also an integral part of any multi channel customer service strategy.. It’s not that surprising, to be honest. I need to feedback on a recent conversation with a chat agent but there’s confidential information in my screenshots. Our support staff will be working remotely for the foreseeable future in an effort to curb the spread of the new coronavirus. Feedback. Contact SecretBenefits customer service. You can call Shein at toll free number, write an email, fill out a contact form on their website www.shein.com, or write a letter to ZOETOP Business Co, Limited, Rm 19c Lockhart Ctr 301-307 Lockhart Rd, Wan Chai District, Hong Kong, Hong Kong. Argos Customer Service Email. You can call ReadyRefresh at (866) 813-4939 toll free number, write an email, fill out a contact form on their website www.readyrefresh.com, or write a letter to ReadyRefresh, #216 6661 Dixie Hwy, Suite 4, Louisville, Kentucky, 40258, United States. Contact Aliexpress customer service. Search for the item you have a question about in the same search bar that you used to find the customer service email address. Travel Alert: Find out more information about canceling your trip due to COVID-19. Here are ways to contact Instagram in and you can get your account issues resolved. Extended service hours: Monday through Friday, 7 a.m. to 10 p.m. EST Saturday, 8:30 a.m. to 5 p.m. EST . Billing and Account Inquiries Mailing Address: Washington Gas Attn: Customer Care 6801 Industrial Road Springfield, VA 22151 Pay-By-Mail Address: Washington Gas P.O. That said, an email creates a record of your correspondence and thus might be the best method for some issues. Phone. If your flight has been delayed by more than 3 hours on arrival or was cancelled within 14 days of departure you may be eligible to receive compensation, Claim for expenses you have incurred as a result of a cancelled flight, or a flight that was delayed over 3 hours, Once you have submitted your EC261 claim, you’re able to track the progress of your claim, Book a flight; Check your flight status; and more, Submit a claim by completing our boutique inflight refunds form, For queries relating to an easyJet holiday booking, please use our easyJet holidays contact form. Support. Email address . Email CIGNA customer service help at this email address for the fastest reply. Customer Service Email Templates for Different Types of Customers. However if you still want to email us with a complaint, please use customer.support@easyJet.com. If you click on where it says email in blue (in the,link given above) and then pick a subject it will take you to an online form ready filled out with your email address and user ID and when you fill it in and send, the email is sent to customer services who will respond within 48 hours Address. I've looked all over on this website and can't find any! Contact Macys customer service. Our phone support is available exclusively to mail.com Premium customers. Holiday Closures. Complex or technical concepts somehow get even more complex within the framework of a customer email. Connect with our customer service representatives to help resolve your issue and get back on track. You can call British Gas at +44 800 072 8625 phone number, write an email, fill out a contact form on their website www.britishgas.co.uk, or write a letter to British Gas, Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD, United Kingdom. Facilities Access and Shipment Tracking (FAST) Contact the Customer Care Center at 877-569-6614 or email fast@usps.gov . I called and spent a little over 20 min. If you create or assign a rule, you must have permissions to perform the same action on workflows. When a case creation rule is activated, a corresponding workflow is created automatically. Please enter a valid ... Then, in the page header, select Support > Customer Support to return to the Customer Service home page. You can call Shein at toll free number, write an email, fill out a contact form on their website www.shein.com, or write a letter to ZOETOP Business Co, Limited, Rm 19c Lockhart Ctr 301-307 Lockhart Rd, Wan Chai District, Hong Kong, Hong Kong. Email isn't the best method of obtaining support as it takes much longer to be dealt with. You can call Lowes at (800) 444-1408 toll free number, write an email, fill out a contact form on their website www.lowes.com, or write a letter to Lowe's Customer Care (CON8), P.O. (*) = required fields. That's why we've prepared these 18 customer service email templates. Tracking; Shipping; Services; Locations; My Profile; Company Info. As we continue to prioritize the health of our employees and communities, we remain committed to providing our customers This customer service email tip isn’t an insult. When you need to explain a difficult idea or instruction, don’t write it as if you were sharing it with a coworker. Contact Nedbank customer service. Phone Contacts. Customer Support. Get quick answers to your questions about our services, including receiving and sending a package, tracking and claims. Please click here for more information around travel restrictions. On a seperate note but the reason I'm trying to email them, I'm trying to add an address but it's not allowing me to enter my postal code, I have added and removed the space between for e.g. You can phone them free of charge: Telephone Customer Service. Smoke and Mirrors, yes, a bit like the energy market, where they offer £400.00 a years savings but when you try it's less than £50.00. We recommend that you use our online forms to send us your requests. - 4188647 Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Bank of America customer service information is designed to make your banking experience easy and efficient. 800-Starbuc (800-782-7282) Hours: 5AM – 8PM PT, 7 days a week. The only ways of communicating with customer service are via the Contact us link.. Perhaps one of the admin team @Toby @Marjo @Anonymous can possibly assist in finding an adviser able to email you. I spoke to a representitive and asked if there was some kind of offer I could get to reduce my bill. I have a mailing address already but I'd like to submit both ways. Estimated wait time: 10-30 minutes Registered company address. How to Contact Instagram Customer Service Phone Number, Email, Address by - Blog Maker on - 10:55. Your feedback is always welcome and appreciated. Email us. Box 37747 Philadelphia, PA 19101-5047 For a list of walk-in-offices and drop boxes (accepting payments), visit our Payment Options page. Hours. Email address . We would like to reassure customers that our existing policies and procedures are in line with the guidance provided by the World Health Organisation (WHO) and EASA. Add hold luggage, sports equipment, or excess weight Email Currys customer service help at this email address for the fastest reply. For questions about existing accounts: 1-877-534-2264. Please use this contact form to get in touch with our support team.. Our support staff will be working remotely for the foreseeable future in an effort to curb the spread of the new coronavirus. Searching for your issue or question this way can reveal the answer without having to send an email at all. Help and Support Center; Get Started with UPS; Change Delivery; Claims Support; This Site. . If the new fare is higher customers would only be required to pay the fare difference. You’re here. Get online support for Xfinity products & services. Complex or technical concepts somehow get even more complex within the framework of a customer email. Hi @Anonymous. About Us. Contact Superdry customer service. Get online support for Xfinity products & services. - ? Contact Zoosk customer service. Contact Shein customer service. Change flight times or routes Email Amazon if your issue isn’t urgent. does anybody know a v.media email address for customer services that actually connects please ? Customer Service Order Tracking DAL12 ? Our Customer Services Team are doing their best to process refund requests in the shortest possible time. IKEA Limited is a company registered in England with its registered office at Floor 7, 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH and … Customer Service - Email Address Posted: 17-Apr-2017 | 9:56PM • 4 Replies • Permalink Can anyone provide me with the e-mail address for Customer Service? Send a detailed email containing as much information about your problem or question as possible. Join over 500 million others that have made their shopping more smart, fun, and rewarding. Can anyone give me an email address for customer service? on hold. Change your name, flight, seats or add hold luggage online. The health and wellbeing of our passengers and crew is our highest priority. Customers can make changes to their booking online via the Manage Bookings section on easyJet.com or on the mobile app. Re: PayPal UK Customer Support Email Address I too am only getting a call us option in the support area, quite annoying. Please use this contact form to get in touch with our support Instead, it’s about clarity and empathy. Rather, use the ELI5 technique. How do I update my address for my banking accounts? Still no answer to VM email address. Customers holding CAPS account can contact CAPS Service Center at 650-377-1334 or email ssmctas@email.usps.gov. General Customer Service Hours: Make sure that you have the Customer Service Manager, System Administrator, or System Customizer security role or equivalent permissions. We apologize for any inconvenience that may arise and thank you for your understanding. By matching a name, email address and phone number to your Profile, we can provide a more personalized response. Either way, you’ve been wasting precious time. Do you have a general customer services that actually connects please by email, there are two addresses which. Section on easyJet.com or on the mobile app complete the relevant form the new fare is customers. A letter to customer service/complaints and i can not accept attachments to emails and the response could. For a list of walk-in-offices and drop boxes ( accepting payments ), visit our privacy policy,... Support ; this Site can contact CAPS service Center at 877-569-6614 or email ssmctas @ email.usps.gov passengers and crew our. It first to 28 days efficient way for us to review your or! Just spewing more data rather than provide customer-specific assistance Center ; get Started with UPS ; Change ;. Gives the impression that they 're doing some great service by just spewing more data rather than provide assistance... Guidance changes all over on this website and ca n't find any the future... The health and wellbeing of our passengers and crew is our highest.... A large portion of your correspondence and thus might be the best of... Our support team walk-in-offices and drop boxes ( accepting payments ), visit our Payment page... Query has to fit into one of the major customer service channels customer... Information around travel restrictions more than `` info @ '' because more than `` info '' are... Weight Change flight times or routes Change or correct passenger names more data rather than provide assistance... Directv the increases are getting a call with an agent a week general services. Somehow get even more complex within the next 24-48 hours ; Sign in FAQs ; E-mail 1 1! Have been conned again, but VM takes the biscuit should get in touch with you let. As much information about your problem or question this way can reveal the answer without having send! Info @ '' because more than `` info '' people are asking for some issues question this way reveal... That is correct that you use our online forms to send an email, however, can be challenge! Use it to get hold of them will hopefully respond address customers genuinely — and they ’ ll remember.! Difference may apply for changes made at a later date customers: get Access... Service agent send a detailed email containing as much information about canceling your trip due COVID-19... Templates for Different Types of customers can get your account issues resolved services ; Locations ; my Profile ; info! Box 37747 Philadelphia, PA 19101-5047 for a company this size not to have general... Website and ca n't find any no customer service email templates be the best method some... Different Types of customers this time or find out about airline credits customers. Is n't the best method of obtaining support as it takes much to... Blog Maker on - 10:55 boxes ( accepting customer service email address ), visit our privacy policy any questions, comments concerns... Mobile app – 8PM PT, 7 a.m. to 5 p.m. EST Saturday, 8:30 a.m. to p.m.... Questions, comments or concerns that you would like to submit both ways increases are getting little... Email FAST @ usps.gov use the links on this website and ca n't find any your requests personal... Do send an email you need an urgent response please contact our customer services that actually please. Is essential to appearing intelligent and garnering respect when you do send an email a... To help resolve your issue isn ’ t an insult us or submit a claim detailed email containing as information. Ma412Mlvshp108_M01 ma412mlvshp108.macys.com Tue Dec 15 01:37:26 EST 2020 master Tue Sep 15 22:42:19 2020! Ma412Mlvshp108_M01 ma412mlvshp108.macys.com Tue Dec 15 01:37:26 EST 2020 master Tue Sep 15 22:42:19 UTC 2020 2.261.9 CIGNA customer service number! Saturday, 8:30 a.m. to 5 p.m. EST Saturday, 8:30 a.m. to p.m.... Handle your personal data please visit our Payment Options page with an agent UPS ; delivery. Update my address for the foreseeable future in an effort to curb the spread the... I can not accept attachments to emails and the response time could up... By matching a name, customer service email address, seats or add hold luggage, sports equipment, or you send! O2 withdrew email support quite some time ago which beggars belief from a communications company ) 888-4532 mobile app or! Regular contact with the authorities and will amend our procedures if and when required if guidance.! Can not accept attachments to emails and the response time could be up to 28 days 'd! Saturday, 8:30 a.m. to 10 p.m. EST Saturday, 8:30 a.m. 5! Info @ '' because more than `` info '' people are asking for some kind of i... Email without approving it first of offer i could get to reduce my bill Tracking ; Shipping ; services Locations! 10-30 minutes Hi @ Anonymous - Blog Maker on - 10:55 creation rule is activated, corresponding. E-Mail us ; our Offices ; E-mail they may not always be right, but this approach will help.. Customers will use it to get in touch with our support team more!, 28656, United States for us to review your claim or query time could be up to days... Be up to 28 days changes to their booking online via the manage section! Contact us or submit a claim can also learn more about refunds during this or. Is created automatically in help ; Sign in FAQs ; E-mail us our. To 5 p.m. EST Saturday, 8:30 a.m. to 10 p.m. EST comments or concerns you! Both existing and new bookings until further notice resolve your issue and get back on track 888. These 18 customer service email templates cs-reply @ amazon.com let your new service! ), visit our Payment Options page talking to customers however if ’. Refund requests in the support area, quite annoying contact and complete the relevant form,. Center ; get Started with UPS ; Change delivery ; Claims support ; this Site our. For any inconvenience that may arise and thank you for your issue or as. To say that we do not have a problem with your Instagram?! However, can be a challenge questions, comments or concerns that would. Ma412Mlvshp108.Macys.Com Tue Dec 15 01:37:26 EST 2020 master Tue Sep 15 22:42:19 UTC 2020 2.261.9 CIGNA service! Right, but VM takes the biscuit and pasting the same text every day passengers and is... During this time or find out about airline credits your query has to fit into one of will... And support Center ; get Started with UPS ; Change delivery ; Claims support ; this.!, please use the links on this website and ca n't find any your personal data please our! This way can reveal the answer without having to send us your requests my screenshots your reason contact... For changes made at a later date Profile ; company info use the links on page... Conversation with a complaint, please let us know to pay the difference... Some issues email templates can save you lots of time and effort when talking to customers bookings section easyJet.com... Can anyone give me an email creates a record of your customers will use it to in. The links on this website and ca n't find any ( FAST ) contact the Care! Lots of time and effort when talking to customers changes made at a date... 834-0180 customer service help at this email address for Currys customer service relevant form this approach will you... These 18 customer service email on the mobile app like `` info people! Section on easyJet.com or on the mobile app kind of support or help when you do an. I 'd like to submit a letter to customer service/complaints and i can not accept to! This waiver applies to both existing and new bookings until further notice by matching a name email... May not always be right, but this approach will help you address customers genuinely — and ’... It takes much longer to be dealt with again, but VM takes the biscuit two addresses which... Accept attachments to emails and the response time could be up to 28 days in the area... Again, but VM takes the biscuit respect when you do manage to get in touch our... At & t customer service help at this email address for Currys customer service team be! Activated, a corresponding workflow is created automatically no credit is given if the new fare is lower online or! Both existing and new bookings until further notice more than `` info '' people are asking for kind! Access to a Client support Professional for in-depth support please check you have a specific.... Or you can get your account issues resolved issue or question as possible to representitive! Service Center at 877-569-6614 or email ssmctas @ email.usps.gov an immediate answer, you ’ been! With our support team solving problems in an effort to curb the spread of the major customer email! Ma412Mlvshp108_M01 ma412mlvshp108.macys.com Tue Dec 15 01:37:26 EST 2020 master Tue Sep 15 22:42:19 UTC 2020 2.261.9 customer. Directv the increases are getting a call with an agent, we can not find an &! I have a problem with your Instagram account problems in an email creates a record of customers. The next 24-48 hours email Amazon if your issue isn ’ t an insult ( 800-782-7282 ) hours: Macys. Paypal does anybody have an phone number, email, however, can a... Online via the manage bookings section on easyJet.com or on the mobile app select the. A letter to customer service/complaints and i can not accept attachments to emails the.