15h57. - edited Over the last 12 months there’s been a lot of work going on to evolve the installation process. Happy days guys - after months of emailing ISP's, chasing, wrangling etc - finally been given a date for my FTTP installation (Bradwell Abbey Exchange, Milton Keynes) The date I was given is 23/6 - Thursday. The master socket will not be used, you could get rid of your land line phone and use VOIP. on BT retail will only provide FTTP on Port 1. The installation process is generally the same, regardless of which ISP you choose, however the ISPs also have their own guide on the installation process. With Full Fibre installation we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. 18h33. Openreach appears to be in the process of refreshing the install options that they offer to ISPs and end-users for FTTC, FTTP, G.fast and SOGEA. For those that are on the list for FTTP BT are looking to trial a different install process. Sky Q from April 2016 (v1 2TB 'Q Silver' & 1 Mini, both over ethernet), BT Ultrafast FTTP (150Mbs), BT Smart Hub 2, Amazon Fire HD 8, Wileyfox Swift (Android 7.1.2 Nougat), LG 49UJ701V with Yamaha RX-V375, Toshiba 32L6353, Samsung UE22F5400 Yes for FTTP services you require an ONT. 15h55. I revisit an FTTP deployment two years after my last video done shortly after installation started. The visit will normally last about three hours, and you'll need to be in while the engineer's there. FTTP Install Process [link to this post] ... As I understand it, KCI refers to the BT ordering process. Support this site: Home: Broadband: ISPs: Tech: Routers: Wiki: Forum Rate your ISP Glossary November 12, 2020, 06:33:57 PM ... BT ADSL2 (G992.3) line>HG612 set as a Modem, Bridge, WAN not Bound to LAN1 or 2 >pfSense (Hardware Firewall and routing) > Ethernet LAN, DMZ,WiFI LAN and Spare LAN . At the moment all of the installs they've done so far have taken over 8 hours to do with more than half lasting into a second day. Please can you go to this website: https://www.dslchecker.bt.com/ and post the results, you may have to click Address Checker at the bottom. Once your line is showing as "Ultrafast Accepting Orders" (see: link) you can make an order with your choice of ISP (Internet Service provider).The process is: Make an order with an ISP for a suitable package (speeds are the main variation). FTTP Order and Installation. Whilst I’ve had the ONT modem installed for 2 weeks (with the PON light fully lit) BT are still saying that our … 16h34. BT is at the forefront of this technology shift, bringing the market-leading Ethernet FTTP solution to the Wholesale market to join our full range of all-IP access solutions available – all underpinned by the best fixed network in the UK.” “This announcement also reinforces BT Group’s ongoing investment in full fibre. 16h12, ‎03-01-2020 The CP can 100% see which port what service is on and choose which port to order the migration on. on It is important to plan for this interruption especially if … BT Consumer FTTP Install Process Andrews & Arnold (AAISP) FTTP Info edit: typos * However, we are in the process of scaling availability of … We install a small box onto your external wall, and our fibre optic cable is connected into this box. We'd also like to set optional analytics cookies to help us improve it and provide services like live chat support, and targeting cookies to show you content think you would be interested in. ‎03-01-2020 There is no connectorised block terminal (CBT) on our pole. KCI1 = order received, KCI2 = order committed, KCI3 = order complete. Ours is using the old Huawei 4 data, 2 phone port ONT. BT Broadband and TV Installation service terms. Stage 2: The Internal Installation. My question is who is responsible to setting all of this up or what is the process? An FTTP installation is ideal for new build premises depending on availability. Ultrafast FTTP Internet From BT, BT FTTP Ultra-fast 330mbps Internet is one of the fastest you can get for residential homes. If your line comes from an overhead cable then I don't believe an external CSP is needed. OpenReach don't choose, they provide what is ordered. ‎19-09-2020 Ultrafast Fibre 100 and Fibre 200, our latest fibre optic broadband. Comes in one colour, Grey and is 6 inches squared and about 1 1/2 inches depth. On Demand is an Open Reach product which has not yet been released to providers including BT Business & Retail. Re: FTTP Installation Process I've tried the checker based on the post code and I get this: Sorry this postcode has not been recognised by this checker, this could be because this is a new address with a new postcode that has not yet included in our database … In the process of research, you may have read information on a product called FTTP on Demand. Does FTTP use the BT Smart Hub? At present people tend to be offered either a Managed (engineer visit) or Self-Install (no engineer required – supplied with or without an Openreach or ISP modem/router) provision service. This shows what is available. Once your line is showing as "Ultrafast Accepting Orders" (see: link) you can make an order with your choice of ISP (Internet Service provider).The process is: Make an order with an ISP for a suitable package (speeds are the main variation). Coronavirus: Delivery, installation and repair information > You can choose a date and engineer appointment slot when you place your order, we’ll let you know what's available when you call. Hi @richarde90 welcome to the community and thanks for posting, I'm really sorry the installation process wasn't fully explained when you spoke to the sales team. Just for comparison, a Standard Connection (engineer installation) normally costs £98.48 +vat for their consumer FTTP broadband tiers, while the new premium option costs £138.48 +vat. I'm guessing that the builder should request the cable be installed from the exchange to the house (via Openreach?) ‎19-09-2020 Although many new build are fibre only, it may not be in your case, you may just have an ordinary copper cable underground. Openreach have stopped installing them now. BTWholesale Speedtest: speedtest.btwholesale.com Just checking the BT wholesale checker and noticed 'KCI2 Assure' is now being displayed for WBC FTTP Install Process. This stage usually happens seven working days after stage one, and you'll need to be at home to let the engineer in. Availability will also be indicated on the above checkers. 16h04 I presume "KCI2 assure" means "we need to do an inspection before we can commit to a delivery date" ... FTTP Install Process [re: baby_frogmella] [link to this post] setting up files & folder synchronisation etc) can be a major headache. Happy days guys - after months of emailing ISP's, chasing, wrangling etc - finally been given a date for my FTTP installation (Bradwell Abbey Exchange, Milton Keynes) The date I was given is 23/6 - Thursday. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. What we provide. Re: FTTP install process - equipment location « Reply #17 on: May 09, 2020, 05:06:45 PM » Actually it's not really in the loft, we live in a chalet bungalow so we have two upstairs bedrooms with eaves cupboards and our existing master socket is in the north facing eaves cupboard so … That’s a lot of extra speed for not a huge sum of money – and when you work from home and are reliant on broadband any increase in speed, especially upload speed, can make a huge difference. BT Consumer FTTP Install Process I presume "KCI2 assure" means "we need to do an inspection before we can commit to a delivery date" ... FTTP Install Process [re: baby_frogmella] [link to this post] ‎03-01-2020 KCI1 = order received, KCI2 = order committed, KCI3 = order complete. So what happens? In this article: How to check if fibre broadband is available to you; Ordering Fibre broadband New FTTP install questions [link to this post] ... No, these days an ‘inside out’ install process is used. on FTTC Fibre to the Cabinet increases basic broadband speeds by connecting powerful fibre optic cable to the cabinet, then copper wires to your home or business. Are you able to use the Address Checker. 16h05. Last year our road got fibre installed and I'm not clear on what the situation is with connecting my property, which is located 300M down a private track. As I understand it, KCI refers to the BT ordering process. FTTP versus FTTP on Demand FTTP On-Demand allows you to upgrade to FTTP speed for premises served by FTTC. The appointment will last up to four hours. on We recall writing about the new premium service trial some time ago and, if memory serves, it brings a number of benefits, on top of the standard connection. on BT then installed FTTC end of 2017 for the rest of my area, even though FTTP hardware is in place. Re: FTTP Install Process [ re: Taras ] [ link to this post ] In case it is of interest I noticed in September that BT had implemented FTTP for my estate - I had seen some Openreach vans around on and off for a short while but was surprised when I looked on BT for a different reason that it was suddenly offering FTTP (I thought at first it was a checker error). 16h36, on ‎03-01-2020 FTTP The future is Fibre to the Premises (FTTP), where pure fibre optic cables connect you straight to the exchange. ‎03-01-2020 Your chosen ISP will arrange this with you. Openreach is responsible for installing everything and BT provides the router. (look in the VOIP section of the forum). As a result, the lead time is longer Can you take a picture of this cable, preferably the end of it and we’ll be able to confirm if it’s a Fibre or Copper Cable. on Have you spoken to the dedicated FTTP team? 16h45. ‎03-01-2020 on Here’s the new one. 16h02, ‎03-01-2020 ‎03-01-2020 Unlike Zen, IDNet, Aquiss etc you can’t even order any BT FTTP service without the FTTP phone line. Hi so I am getting FTTP installed into my house, and I’m just wondering could anyone clarify the installation process? In March 2020, Openreach and BT launched new FTTP service speeds (up to 1000 Mbps), with lower pricing, but these higher speeds are still only available from BT. 16h34 The FTTP installation process involves replacing the drop wire with a new hybrid cable to avoid overloading. Just to say that BT hide until the end of the order process that there is an additional unavoidable charge of a further £23.61 for the phone line (with no calls) on top of the £59.99 for Full Fibre 900. We will: a. install and connect your BT Hub and connect a device to the BT Broadband service; b. demonstrate a working product and test your Wi-Fi signal; c. connect any additional kit for other BT … Yes, all BT Business FTTP installations use the BT … Sky, TalkTalk, EE etc are only offering download speeds of up to 150Mbps. Possibly for the Multicast reasons stated above (BT TV will only work on Port 1). Check with a communications provider if you can upgrade to FTTC / FTTP. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. FTTP Install Process [ link to this post ] I have two friends who live next door to each other and both have FTTP available to them via the same infrastructure but on the DSL checker one shows as a Stage 1 install and the other shows as a KCI2 Assure install. - edited 20h07, seems to have a protective cover over the end. Fibre to the Home where the fibre cable goes all the way to your home. Only BT Business will provide on other ports. Just for comparison, a Standard Connection (engineer installation) normally costs £98.48 +vat for their consumer FTTP broadband tiers, while the new premium option costs £138.48 +vat. It differs from standard FTTP because the plan and build is done in response to an individual customer order, rather than proactively for a geographic area. I ordered BT FTTP yesterday and it does not come with Digital Voice. As @Keith_Beddoe has stated your best option is to contact the developer and find out what arrangements (if any) they have made with Openreach. I have dug an underground track for the wiring duct just to make it easier on the bank account. Currently the property is served by overhead copper - 4 spans in total. Discover FTTP broadband from BT. They are sending an engineer to reactivate my copper landline (I'm with Virgin at the moment). The appointment date we give you for the engineer to come round to install your Fibre will give us time to post your BT Hub (if you need one). Wednesday, July 29, 2020 2:48 PM; 40 comments; More detail on the Openreach 3.2 million rural premises build is now available as Openreach has published its press release.. It transpires that my order has been cancelled however i'm awaiting a callback from a manager to explain things further. Cookies on BT.com. Coronavirus: Delivery, installation and repair information > For installation, our engineer just needs to set you up for faster speeds. We use necessary cookies to make our site work. These are usually installed in a new build. 1. Thanks Keith i was planning on asking a few neighbours this weekend what they had as some of the houses have been occupied for at least a few months so they must have something installed. If you are considering services for a new business, let us know as we’ll be able to add products from the BT portfolio as required including Cloud Voice and BT Mobile. I presume "KCI2 assure" means "we need to do an inspection before we can commit to a delivery date" Your BT Hub should arrive by post two days before your installation date. 0800 587 4787, on It would be helpful.. Just to say that BT hide until the end of the order process that there is an additional unavoidable charge of a further £23.61 for the phone line (with no calls) on top of the £59.99 for Full Fibre 900. That’s the old CSP. In this video I am demonstrating BT Engineer installing a new faceplate on the mater socket and testing Broadband Speed. BT’s Digital Voice Deployment * FTTP to brownfield (not new build homes) is in the process of a phased launch, meaning that not all customers contacting BT will receive the new Digital Voice service as an option. on Openreach announces largest yet FTTP build for final third of UK. Naturally, I signed up. KCI1 = order received, KCI2 = order committed, KCI3 = order complete. FTTP Install process Hi so I am getting FTTP installed into my house, and I’m just wondering could anyone clarify the installation process? We recall writing about the new premium service trial some time ago and, if memory serves, it brings a number of benefits, on top of the standard connection. Installations of Openreach’s Fibre-to-the-Premises based UK ultrafast broadband ISP technology will soon begin seeing a new Optical Network Unit (ONT), which is not only very compact (pictured top) but also comes in at a third of the cost of the existing unit.Obviously they’ve sacrificed a few little things. The installation process is usually in 2 stages, and may require 2 separate Openreach (or sub contractor) visits. But for the new FTTP network set up over the last six months you only need one visit. The Internal Installation extends the fibre optic cable to a suitable location for your optical terminating equipment (modem) and router. Unlike Zen, IDNet, Aquiss etc you can’t even order any BT FTTP service without the FTTP phone line. When I ordered FTTP my line was showing Stage 1, since it has been installed it has been changed to Stage 2 and is now displayed KCI2 Assure. With average speeds of 300mb, enjoy our next generation fibre to the premises broadband piped straight into your home now. Ours was also the 2 Stage Install done over 2 days instead of a weeks gap (could of been done in the same day). Just checking the BT wholesale checker and noticed 'KCI2 Assure' is now being displayed for WBC FTTP Install Process. OK; thanks for the information. Coronavirus: Delivery, installation and repair information > There are three types of fibre broadband: Fibre 1 where the fibre cable goes to the street cabinet and then a copper cable goes to your home. But it’s worth bearing in mind that this process varies depending on the type of site. Announcements, Guides & Community Updates. The installation process is generally the same, regardless of which ISP you choose, however the ISPs also have their own guide on the installation process. The Welsh Government has issued a Q3 2020 progress update on their £52.5m Phase 2 Superfast Cymru contract with BT (), which is deploying a 1Gbps Fibre-to-the-Premises broadband ISP network to cover 39,000 extra premises in rural Wales.The data to September 2020 shows 14,698 premises have now been completed. The installation process of the BT Cloud app is pretty standard and as such cannot really be criticised but after that it fails when compared to several benchmarks of good software, for example the setup process (e.g. As I understand it, KCI refers to the BT ordering process. For installation, our engineer just needs to set you up for faster speeds. I've tried the checker based on the post code and I get this: and post the results, you may have to click Address Checker at the bottom. It is important to plan for this interruption especially if … The appointment date we give you for the engineer to come round to install your Fibre will give us time to post your BT Hub (if you need one). Stage 2 - Work to complete the fibre installation in your home. ‎03-01-2020 Coronavirus: Delivery, installation and repair information > 'Fibre to the Home' means we'll install fibre cables all the way to your home. FTTP Order and Installation. Or if you're placing your order online, you'll be able to see the available times on the appointment booking page in My BT. You could always ask a neighbour to see if anything has been installed in their property. The PostCode checker only has information for old copper lines and even then not with much accuracy. 15h48. This shows what is available. When I ordered FTTP my line was showing Stage 1, since it has been installed it has been changed to Stage 2 and is now displayed KCI2 Assure. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT’s Digital Voice Deployment * FTTP to brownfield (not new build homes) is in the process of a phased launch, meaning that not all customers contacting BT will receive the new Digital Voice service as an option. Firstly, not very knowledgeable on this so please excuse any inaccuracies. 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