For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. This material is for information only. Aetna Rx Home Delivery® Medication Order Form Mail this form to: Please use blue or black ink, capital letters, and fill in both sides of this form. The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. No. It’ll speed the process if you let your doctor know we’ll be calling. Do you have Aetna insurance through an employer or are you a Medicare member? Doctors: log in to our provider portal on Availity to submit a prescription, Call Centers: P.O. 4 How do I use the Formulary? On the back of the card it might tell you who handles it, otherwise that card is useless to the pharmacy. And standard shipping is always free. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Mail-order Pharmacy 3 What is the Aetna Medicare Comprehensive Formulary? Health benefits and health insurance plans contain exclusions and limitations. Learn about specialty medication services. Tweet with us 8 a.m.-8 p.m. ET. Aetna Rx Home Delivery (AETNA RX HOME DELIVERY) is a Mail Order Pharmacy in Plantation, Florida.The NPI Number for Aetna Rx Home Delivery is 1427096809. You could save time and money and get more support when you order prescriptions through Aetna's in-house pharmacies. See if a plan covers the medications you take most. >. Do you have Aetna insurance through an employer or are you a Medicare member? There is no option for members to get information at this number. NPI# 1427096809 If you take medicine like this, you can get up to a 90-day supply delivered directly to your home. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. You can re-order online, by phone or by mail. To achieve best coverage, all refills must come from an in-network specialty pharmacy, like Aetna Specialty Pharmacy. Aetna Specialty Pharmacy is Aetna’s in-house specialty pharmacy. Look for the “Take Action on Your Health” tab, and then select “Cost of Care.” The cost of your medications can be found on the “Prescription Drugs” link. Call the Member Services number on your ID card for personalized service. The current location address for Aetna Rx Home Delivery is 1600 Sw 80th Ter, 2nd Floor, Plantation, Florida and the contact number is 954-693-2800 and fax number is 954-693-2905. Palatine, IL 60094-4467 To see which drugs are available, check your plan formulary (drug list) or call us at the number on your ID card. Aetna Pharmacy Management If you already get medicines delivered, you can log in to your secure member account to request a prescription refill. Contact information. Member ID number; Birthdate; Mailing address; Note: Only your doctor can fax a prescription. >. Learn how to change your browser settings to enable Javascript. Do you have Aetna insurance through an employer or are you a Medicare member? If there's no BIN number on the card it most likely is not their pharmacy benefit. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. County. Specialty Medications. Use it to order your maintenance medicines by mail. Your doctor also can get you started with home delivery, in one of two ways: Online — Your doctor can submit your prescriptions using his or her e-prescribing service. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). The mailing address for Aetna Rx Home Delivery is … The … Aetna Better Health requires prior authorization for certain drugs on the formulary drug list and for all non-formulary drug requests. RX PCN: ADV. Pharmacy Processing Information: RX BIN: 610591. Addresses: CVS Caremark Mail Service Pharmacy P.O. You should expect to get your prescription drugs 7 to 14 business days from the time the mail‐order pharmacy receives the order. Pharmacy mailing addresses. Plan Name. Links to various non-Aetna sites are provided for your convenience only. You may get your first fill of the drugs on this list at a retail or specialty pharmacy. This question helps us get you to the correct log-in screen. This question helps us get you to the correct log-in screen. Aetna pharmacy claims: Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. ET. Learn about prescribing tools. Call us toll free at the number on your member ID card; Complete the sign up form Home Delivery Sign Up Form Home Delivery Sign Up Form (Spanish) Then mail it to: CVS Caremark Mail Service Pharmacy PO BOX 94467 PALATINE, IL 60094-4467 Aetna Specialty Pharmacy phone: 1 (866) 503-0857; All Aetna Forms; By State. And it is not offered through Aetna’s mail-order pharmacy, Aetna Rx Home Delivery®. The Verified Internet Pharmacy Practice Sites (VIPPS) program and its accompanying seal of approval identify online pharmacy practice sites that are appropriately licensed and have successfully completed a rigorous criteria review and survey. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Find a pharmacy clinical policy bulletin, or search our preferred drug lists. Then mail it to us with your 90-day prescription. Choose one of these ways to get started with home delivery. Commercial Members:  888-RxAetna (888-792-3862) Enrollment in SilverScript depends on contract renewal. 4 Can the Formulary (drug list) change? The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. Most likely Caremark or Express Scripts. Aetna US Healthcare Aetna National 610502 00670000 800/238-6279 Aetna US Healthcare-APNA Aetna National 610502 670000 800-238-6279 Aetna Member's Plan Aetna National 610502 800-238-6279 Aetna W/Comp (AWCA) Aetna National 610502 NO PCN 800/238-6206 Affinity Cash Discount (APN) MEDE America National 600426 Call H/desk 631/755-0029 Agelity Prescription Plans Agelity National … Learn more >, Aetna.com works best with Safari 8 and above. Aetna Rx Home Delivery is Aetna’s mail order prescription drug service. Learn more about private mode. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. No. Health benefits and health insurance plans are offered, administered and/or underwritten by Aetna Health Inc., Aetna Health of California Inc., Aetna Health Insurance Company of New York, Aetna Health Insurance Company and/or Aetna Life Insurance Company (Aetna). Get more -- Depending on your plan, you can get up to a 90-day supply of medicine instead of a 30-day supply. For language services, please call the number on your member ID card and request an operator. CVS Caremark Mail Service Pharmacy  One of my city's largest employers had Aetna as the medical and Express Scripts for pharmacy and no one got their Express Scripts cards. For all requests, allow 24 hours to complete the authorization process. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. You can call Aetna Medicare at (800) 358-8749 toll free number, fill out a contact form on their website www.aetnamedicare.com. California; Colorado; Massachusetts; Michigan; Oregon; Texas (Rx Only) Texas (Services Only) How to Write. The drugs available through our plan’s mail-order service are marked as “mail-order” drugs in our Drug List or MO. It can fill your prescription specialty medicine. Don’t worry -- Registered pharmacists check all orders for accuracy. Get to know Aetna Pharmacy . 151 Farmington Avenue Hartford, CT 06156. 2 Updated 10/01/20. 2020. Box 94467 Some patients require specialty drugs for chronic or complex conditions. If you don’t receive your prescription drug(s) within this time frame, please call us at the number on your ID card. Aetna Rx Home Delivery ® is our in-house mail-order pharmacy for Aetna pharmacy benefit members. We want to make it easier for you to live healthier. Please make sure the cover sheet includes your: Note: Only your doctor can fax a prescription. Kansas City, MO 64179-9892. Do you take medicine every day for diabetes, asthma or another condition? Learn more >, Aetna.com works best with Safari 8 and above. Aetna SilverScript Prescription Drug Plans (PDPs) 1-866-235-5660 ${tty} 7 days a week, 8 AM to 8 PM 2019 … Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you. Shipping Address. Aetna® Vital Savings is NOT health insurance. 5 What if my drug is not on the Formulary? The Aetna® Vital Savings program is not available in Montana and Vermont (Dental) and Tennessee (Rx). Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. You can call us toll free at the number on your member ID card or by completing this form (English | Spanish): CVS Caremark Mail Service Pharmacy. Please review the PDL for any restrictions or recommendations regarding prescription drugs before prescribing a medication to an Aetna Better Health patient. Or find out more about e-prescribing. Links to various non-Aetna sites are provided for your convenience only. Find your plan’s phone number. Individual & Family Health Insurance Plans. Pharmacy benefits and services from Aetna can help individuals and families make the best choices for their health and budget. In Maryland, by Aetna Health Inc., 151 Farmington Avenue, Hartford, CT 06156. These types of drugs may be injected, infused or taken by mouth. For other language services. P.O. Do you have Aetna insurance through an employer or are you a Medicare member? Aetna Inc. The return address is noted on the form. This page is still pending in NV and OK. 1 Actual costs and savings vary by provider and geographic area. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Fax — Your doctor can fax your prescription to 1-877-270-3317. Save time – Refill your prescriptions just once every three months — with no trips to the pharmacy. Your medicine is securely packed, then mailed quickly to you. Prescription Drugs Delivered to You. Palatine, IL 60094-4467 Phone number. Refills. 5 Are there any restrictions on my coverage? Once there, you will need to select the criteria for the drug you are needing a Prior Authorization. To estimate the cost of your medications, visit www.aetna.com and log into Aetna Navigator™. Table of contents. To order mail service refills, enter your prescription number(s) here. Rebates do not reduce the amount a member pays the pharmacy for covered prescriptions. CA Non-resident  License # 540. For other language services. Be sure to include your method of payment. 2021. @Aetna – https://twitter.com/aetna Box 52444 What changes you can expect: ... Aetna Pharmacy Management P.O. Individual & Family Health Insurance Plans. These are called maintenance medicines. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Aetna receives rebates from drug manufacturers that may be taken into account in determining Aetna’s Preferred Drug List. Log in to your secure member web site to get started. NPI# 1033185186 ET Monday-Friday @Aetna and 24/7 @AetnaHelp. Step 1 – Begin by providing the patient’s Aetna member number, group number, and specify whether or not the patient is enrolled in Medicare. plan, just call the number on the back of your current member ID card. SELECT PLAN TYPE Aetna offers different plans and customer service centers depending on where you live. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Yes Box 94467 Box … To initiate an electronic prior authorization (ePA), please click here. • Write your Aetna Member ID number on your check or money order. Policy forms issued in OK include:  HMO/OK COC-5 09/07, HMO/OK GA-3 11/01, HMO OK POS RIDER 08/07, GR-23 and/or GR-29/GR-29N. Refills - Order by Web, phone, or write in Rx number(s) below. If you have an emergency, you can call our pharmacists anytime. Or log in to your secure account and choose Contact Us to get phone number and email options. Getting the prescription drugs you need should be easy -- whether you pick them up at the corner drugstore or have them delivered to your doorstep. Ask your doctor to write two prescriptions for your maintenance drug: Fill out the order form. P.O. If you have the Aetna Specialty CareRx SM benefit as part of your prescription drug coverage, please refer to the Aetna Specialty CareRx drug list. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). Aetna Rx Home Delivery ... (855) 335-1407 Medicare Advantage and Prescription Drug Plans; Customer Service: (800) 307-4830 Employer or Group coverage (855) 335-1407 Medicare Advantage and Prescription Drug Plans (800) 358-8749 Medicare Supplement Insurance plans; Call customer service … Learn how to change your browser settings to enable Javascript. CVS Caremark Mail Service Pharmacy is a fast and convenient way to get the medicines you need. Or anywhere else you choose. Join us in a conversation about the future of healthcare. Health benefits and health insurance plans contain exclusions and limitations. AetnaRetireePlans.com. Read more about URAC and our pharmacy accreditations. You may have the option to sign up for automated mail‐order delivery. Please include any supporting medical records that will assist with the review of the prior authorization request. ET, and Sunday 8 a.m. – 6 p.m. Or call us toll free at the number on your member ID card Or by completing this form: Mail Service Order Form Mail Service Order Form (Spanish) CVS Caremark Mail Service Pharmacy PO BOX 94467 PALATINE, IL 60094-4467 Let us know how you want to pay for your order. @AetnaHelp – https://twitter.com/aetnahelp. You can also call us at the number on your ID card for personal service. Formulary ID Number: 21115 Version 8 Updated 10/01/20. Call Centers: Commercial Members: 888-RxAetna (888-792-3862) Medicare Members: 877-238-6211 Hours of operation: 24 hours a day, 7 days a week. Box 52066 Phoenix, AZ 85072-2066 Customer Care Service Center hours 24/7 24/7 What’s next? Medicare Members:  877-238-6211 Choose your state, county and plan below to find the phone number for your plan. For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (1-800-872-3862). 49-MOF WEB 0316 AETNA KC GR-68701 D (7-16) WEB • Make check or money order payable to Aetna Rx Home Delivery. Hours of operation: 24 hours a day, 7 days a week, Addresses: Once the form is completed, fax it to 1-844-275-1084. ET, Saturday 7:00 a.m. – 9:30 p.m. P.O. ET. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. The doctor may still want to see you before giving us your prescription. (Effective 1/2021) Enrollment in SilverScript depends on contract renewal. There is no option for members to get information at this number. The network specialty pharmacy can dispense these drugs quickly and at a reasonable cost. Complex specialty medicine may not be available at a local retail pharmacy. Aetna Provider Phone Number; Aetna Credentialing: Customer Service Department 800-353-1232 (Medical and Behavioral Health) 800-451-7715 (Dental) Council for Affordable Quality Healthcare (CAQH) 888-599-1771: Pharmacy: Precertification 855-240-0535 Aetna Speciality Pharmacy 866-782-2779: Mental health and Substance abuse: Refer to the back side of the member ID card: … Services number on your Aetna Member ID card. Doctors: log in to our provider portal on Availity to submit a prescription. For language services, please call the number on your member ID card and request an operator. Box 52446 Phoenix, AZ 85072-2446 SilverScript Insurance Company Prescription Drug Plans Medicare Part D Paper Claim P.O. Box 417019 5 What are generic drugs? Aetna Inc. 151 Farmington Avenue Hartford, CT 06156 . Yes ... You are now being directed to the CVS Pharmacy site Links to various non-Aetna sites are provided for your convenience only. 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